Marie Fillbrook BA MBACP Accred Counselling for Winchester, Eastleigh, Hedge End
and surrounding areas

Privacy Policy

Data Protection has long been an important part of the way that we live today, never more so than now. The General Data Protection Regulation (GDPR) which comes into play May 2018 seeks to improve on the protections of the Data Protection Act of 1998.

Mindful of the fact that all data from texts and email onwards is subject to virus and human error I believe that we all have a responsibility to protect our information. My own privacy policy seeks not only to do this but to give us both absolute confidence that our own information will be kept private and safe. This is key to any therapeutic relationship I believe.

Face to Face Work
Digital Data
For my face to face clients please know that I do not store any information about you electronically beyond your contact number and email address. Your name is not stored electronically by me, I use references in order to further protect your identity. The only exception to this is a list of current client names and email addresses to be used, by an Administrator, to notify you in the event of my unexpected incapacitation.

Text Messages/Voicemail
I am happy to use and receive text messages with a specific purpose. Text message is only used by me in order to make and confirm our appointments and will not contain any session material. I would urge you to follow this approach also and avoid any private material.

This contact information is used by me only to make and confirm appointments. No material will be included in these and again I encourage you to do the same.

Skype Work/Instant Messaging

This type of work is agreed in advance and the method chosen will be based upon our shared needs at that time.

All contact details are deleted once our work together comes to an end.

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